[rt-users] Re: [rt-devel] Encode error

Peter Ziobrzynski pzi at pzi.net
Thu Jul 31 14:20:35 EDT 2003


Just installed 3.0.5pre2 and this fixes the error.
Thank you very much, Jesse!

-Peter

Jesse Vincent wrote:
> Does this error still occur with RT 3.0.5pre2?
> 
> 
> On Thu, Jul 31, 2003 at 11:22:19AM -0400, Asif Iqbal wrote:
> 
>>On Thu, 31 Jul 2003, Harald Wagener wrote:
>>
>>
>>>On Mittwoch, 30. Juli 2003, at 18:08 Uhr, Asif Iqbal wrote:
>>>
>>>
>>>>When I try to download the content of a ticket , all texts, I get the
>>>>following
>>>>error
>>>>
>>>>Unknown encoding '' at /opt/rt3/lib/RT/Attachment_Overlay.pm line 316
>>>>
>>>
>>>[snip]
>>>
>>>
>>>>I recently migrated RT2.0.13 to RT3.0.4 using import tool v1.16. I am
>>>>running it
>>>>using mod_perl1 , perl 5.8.0
>>>>
>>>>Please help
>>>>
>>>
>>>I think You'd at least share the original message body with us to help
>>>people help You.
>>>
>>>Regards,
>>>     Harald Wagener
>>
>>Here is the actual message
>>
>>System error:
>>error:  Unknown encoding '' at /opt/rt3/lib/RT/Attachment_Overlay.pm line 316
>>
>>context:  ...
>>187:  # whether they should generate a full stack trace (confess() and cluck())
>>188:  # or simply report the caller's package (croak() and carp()),
>>respectively.
>>189:  # confess() and croak() die, carp() and cluck() warn.
>>190:
>>191:  sub croak { die shortmess @_ }
>>192:  sub confess { die longmess @_ }
>>193:  sub carp { warn shortmess @_ }
>>194:  sub cluck { warn longmess @_ }
>>195:
>>...
>>
>>code stack:  /usr/local/lib/perl5/5.8.0/Carp.pm:191
>>/usr/local/lib/perl5/5.8.0/sun4-solaris/Encode.pm:171
>>/opt/rt3/lib/RT/Attachment_Overlay.pm:316
>>/opt/rt3/share/html/Ticket/Attachment/dhandler:65
>>/opt/rt3/share/html/autohandler:163
>>
>>When I click on download
>>
>>
>>>_______________________________________________
>>>rt-users mailing list
>>>rt-users at lists.fsck.com
>>>http://lists.fsck.com/mailman/listinfo/rt-users
>>>
>>>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>>>
>>
>>-- 
>>Asif Iqbal
>>http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=0x8B686E08
>>There's no place like 127.0.0.1
>>
>>_______________________________________________
>>rt-users mailing list
>>rt-users at lists.fsck.com
>>http://lists.fsck.com/mailman/listinfo/rt-users
>>
>>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>>
> 
> 

-- 
Peter Ziobrzynski, mailto:pzi at pzi.net




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