[rt-users] Mailgate attachement truncate

[Gary Richardson]

For all of those searching the archives looking for solutions, this was the
problem. I'm not too sure what exact part of RH/mod_perl/Apache2 is causing
the problem. 

I simply compiled a 1.3.28 Apache with mod_perl 1.27 on the mail server and
had mailgate reference that instead of the web server. My RT now accepts
large attachements :)

Out.

-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Thursday, July 31, 2003 10:51 AM
To: Gary Richardson
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] Mailgate attachement truncate


You're running into a known issue with RedHat 8's build of mod_perl


On Thu, Jul 31, 2003 at 10:49:06AM -0700, Gary Richardson wrote:
> Hey Guys,
>  
> I'm running RT 3.0.3 on a RH8.0 box. When messages go in via mailgate, 
> they are truncated at 3.5k every time. This includes the regular 
> message and any other attachements.
>  
> If I attache a larger file via the web interface all goes well.
>  
> Based on a previous post about this problem, I have in my 
> RT_SiteConfig.pm:
> 
> And in my my.cnf (on the server machine):
>  
> Set($MaxAttachmentSize , 10000000); Set($TruncateLongAttachments , 
> undef); Set($DropLongAttachments , undef);
> 
> [mysqld]
> set-variable = max_allowed_packet=16M
>  
> RT is spread out between a web server running the application, a 
> database server running the database and and qmail mail server with 
> mailgate. These are all redhat 8.0 boxes.
>  
> Thanks.
> 
> 

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