[rt-users] Multipule email addresses / aliases in rt2 db

Nir Dvir Nir at chipx.co.il
Tue Jun 3 09:05:04 EDT 2003


 

Hi 

I have users with multipule email addreses or email aliaeses.

The most common will be Name_Surname at doamin.whatever and the other will be
username at domain.whatever

How can I make sure that the tickets created by Name_Surname at doamin.whatever
and username at domain.whatever will show as belonged to the same user who logs
in by the usename.

 

I tired to add alias in the email field, but it did not work.  

 

Nir 

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