[rt-users] HTML-encoded mails with umlaute

[Stever, Gregor]

Hello,

installing 3.0.3pre2 on Postgres works without any Problems and 
emails with german special characters (umlaute) are converted if 
they send as text, but we still get an error by sending 
HTML-encoded mails with these german characters:


Jun 10 16:45:02 se-nuke RT: Converting 'iso-8859-1' to 'utf-8'
Jun 10 16:45:03 se-nuke RT: DBD::Pg::st execute failed: ERROR:  Invalid
UNICODE
character sequence found (0xfcdf65) at
/usr/lib/perl5/site_perl/5.8.0/DBIx/Searc
hBuilder/Handle.pm line 410.  (/usr/sys/rt_3.0.3pre2/lib/RT.pm:229)
Jun 10 16:45:03 se-nuke RT: RT::Handle=HASH(0x9cb0128) couldn't execute the
quer
y 'INSERT INTO Attachments (Subject, ContentType, Filename, Headers,
Creator, Pa
rent, Created, ContentEncoding, Content, TransactionId) VALUES (?, ?, ?, ?,
?, ?
, ?, ?, ?, ?)' at
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm li
ne 417.  (/usr/sys/rt_3.0.3pre2/lib/RT.pm:229)
Jun 10 16:45:03 se-nuke RT: DBD::Pg::st execute failed: ERROR:  aktuelle
Transak
tion wurde abgebrochen, Abfragen werden bis zum Ende der Transaktion
ignoriert a
t /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line 410.
(/usr/s
ys/rt_3.0.3pre2/lib/RT.pm:229)
Jun 10 16:45:03 se-nuke RT: RT::Handle=HASH(0x9cb0128) couldn't execute the
quer
y 'SELECT DISTINCT ACL.RightName, ACL.ObjectType, ACL.ObjectId,
CachedGroupMembe
rs.MemberId FROM ACL, Groups, Principals, CachedGroupMembers WHERE
Principals.D
isabled = 0 AND CachedGroupMembers.Disabled = 0  AND Principals.id =
Groups.id A
ND  Principals.id = CachedGroupMembers.GroupId AND
CachedGroupMembers.MemberId =
 1 AND ( (ACL.ObjectType = 'RT::Queue' AND ACL.ObjectId = 1) OR
(ACL.ObjectType
= 'RT::System' AND ACL.ObjectId = 1)) AND ( (  ACL.PrincipalId =
Principals.id A
ND ACL.PrincipalType = 'Group' AND (Groups.Domain = 'SystemInternal' OR
Groups.D
omain = 'UserDefined' OR Groups.Domain = 'ACLEquivalence' OR Groups.Domain =
'Pe
rsonal')) OR ( ((Groups.Domain = 'RT::Queue-Role' AND Groups.Instance = '1')
OR
 (Groups.Domain = 'RT::System-Role' AND Groups.Instance = '1')  )  AND
Groups.Ty
pe = ACL.PrincipalType AND Groups.Id = Principals.id AND
Principals.PrincipalTyp
e = 'Group')  ) ' at
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm


TIA
Gregor Stever