[rt-users] Problems Updating Information in a CustomField

Jason Alexander jason-alexander at uiowa.edu
Wed Jun 11 10:26:22 EDT 2003


Hello,

I just did a clean install of RT 3.0.2 and a totally clean database and I 
am still seeing this problem.
It happens on any custom field that I have set to select a value.  Anyone 
got any idea.

At 11:23 AM 6/9/2003 -0500, you wrote:
>Hello all,
>
>I am getting some strange errors from RT.  When ever I change the value of 
>a CustomField
>that has values specified I get these messages
>    * Network Status Disabled changed to Enabled
>    * Custom field value Disabled could not be found for custom field 
> Network Status
>RT seems to be telling me that it can't find the field value Disabled for 
>the CustomField.
>But it changes the value anyway.  I have two values for this field, 
>Enabled, and Disabled.
>I have tried removing the vales and re-adding them but it didn't help.
>
>Anyone seen this before.
>
>Jason
>
>

***************************************************
Jason Alexander
Senior Security Analyst
CIO Office, The University of Iowa
300-28 University Services Building
jason-alexander at uiowa.edu / 319-335-6174
*************************************************** 




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