[rt-users] allow new users to reply to existing ticket

Andre Esser Andre.Esser at OrbisUK.com
Fri Jun 13 08:41:36 EDT 2003


Phil Homewood wrote:
> Andre Esser wrote:
> 
>>"RT could not load a valid user, and RT's configuration does not allow
>> for the creation of a new user for your email."
>>
>>I have enabled CreateTicket, CommentOnTicket and ReplyToTicket for 
>>Everyone in both Configuration-->Global-->GroupRights and 
>>Configuration-->Groups-->General-->GroupRights
> 
> That sounds like a bug.
> 
>>I'm using RT 3.0.0 on Linux/Apache/Postgres.
> 
> 
> That's ancient, in RT3-years. Can you upgrade to the latest
> 3.0.x version and see if you still suffer?

upgraded to 3-0-2 and problem solved  :)


thanks a bunch,

Andre
-- 
Andre Esser, Sys Admin
http://www.OrbisUK.com




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