[rt-users] What causes this?

[Barry Murphy]

I'm using qmail and on replying to a ticket I'm getting the following error and the mail is not being sent, any ideas?
 
Jun 14 11:48:57 ns RT: Guessed encoding: ascii
Jun 14 11:48:57 ns RT: Converting 'ascii' to 'utf-8'
Jun 14 11:48:57 ns RT: RT::Scrip=HASH(0x9748b90): Couldn't prepare Open Tickets (/usr/local/rt3/lib/RT/Scrip_Overlay.pm:338)
Jun 14 11:48:57 ns RT: <rt-3.0.2-4-37.0.179808615045332 at unix.co.nz> #4/37 - Scrip 4  (/usr/local/rt3/lib/RT/Action/SendEmail.pm:91)
Jun 14 11:48:57 ns RT: <rt-3.0.2-4-37.0.179808615045332 at unix.co.nz> No recipients found. Not sending.  (/usr/local/rt3/lib/RT/Action/SendEmail.pm:171)
Jun 14 11:48:57 ns RT: <rt-3.0.2-4-37.19.4113497713418 at unix.co.nz> #4/37 - Scrip 5  (/usr/local/rt3/lib/RT/Action/SendEmail.pm:91)
Jun 14 11:48:57 ns RT: <rt-3.0.2-4-37.19.4113497713418 at unix.co.nz> No recipients found. Not sending.  (/usr/local/rt3/lib/RT/Action/SendEmail.pm:171)
Jun 14 11:48:57 ns RT: <rt-3.0.2-4-37.1.36510819334681 at unix.co.nz> #4/37 - Scrip 6  (/usr/local/rt3/lib/RT/Action/SendEmail.pm:91)
Jun 14 11:48:57 ns RT: <rt-3.0.2-4-37.1.36510819334681 at unix.co.nz> No recipients found. Not sending.  (/usr/local/rt3/lib/RT/Action/SendEmail.pm:171)

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