[rt-users] Large tickets in RT.

[Michael van Elst]

On Tue, Jun 17, 2003, Marcus Ramberg wrote:

> Even though I'm using mysql 4.0.13 (which is suppose to have a max 
> limit of 2 gb) , and has configured max_allowed_packet to be 200M ..

Can you check the version of the client library used by DBD::Mysql ?
It could be an older installation from MySQL3.xx times.


> That is, when I get this far. I've also seen mailgate die with "Out of 
> Memory", and the Apache instance which handles these mails stalls with 
> 99% cpu use and heavy memory use for a few minutes whenever I test 
> these things before I eventually get the message over.

This is to be expected, all data is held several times in memory.
Using Postgres would be somewhat worse because Postgres will not accept
NUL-Bytes in Records and RT creates another base64 encoded copy of the
data.

Greetings,
-- 
    ,eM""=.            a"-.                         Michael van Elst
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