Hello,
I am testing RT3 for an internal deployment.
After installing RT3 and doing some rudimentary configuration (setting
domain, mailing addresses, etc.), I get the web interface up and running.
However, when I try to login as root, I immediately get the following
error (note that providing a wrong password returns you to the login
screen, so only a valid credential throws the error):
System error
error: RT::CurrentUser::HasSystemRight Unimplemented in
HTML::Mason::Commands. (/opt/rt3/local/html/Elements/Header line 34)
context:
...
453: else {
454: my ($package, $filename, $line);
455: ($package, $filename, $line) = caller;
456:
457: die "$AUTOLOAD Unimplemented in $package. ($filename line $line) \n";
458: }
459:
460: }
461:
...
code stack: /usr/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:457
/opt/rt3/local/html/Elements/Header:34
/opt/rt3/share/html/index.html:24
/opt/rt3/share/html/autohandler:158
RT::CurrentUser::HasSystemRight Unimplemented in HTML::Mason::Commands.
(/opt/rt3/local/html/Elements/Header line 34)
Trace begun at /usr/perl5/site_perl/5.6.1/HTML/Mason/Exceptions.pm line 128
HTML::Mason::Exceptions::rethrow_exception('RT::CurrentUser::HasSystemRight
Unimplemented in HTML::Mason::Commands.
(/opt/rt3/local/html/Elements/Header line 34) ^J') called at
/usr/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm line 457
DBIx::SearchBuilder::Record::AUTOLOAD('RT::CurrentUser=HASH(0x104de20)',
'ModifySelf') called at /opt/rt3/local/html/Elements/Header line 34
HTML::Mason::Commands::__ANON__('Title', 'RT at a glance', 'Refresh',
undef) called at /usr/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x1053f04)',
'Title', 'RT at a glance', 'Refresh', undef) called at
/usr/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1056
eval {...}('HTML::Mason::Component::FileBased=HASH(0x1053f04)', 'Title',
'RT at a glance', 'Refresh', undef) called at
/usr/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1050
HTML::Mason::Request::comp(undef, undef, 'Title', 'RT at a glance',
'Refresh', undef) called at /opt/rt3/share/html/index.html line 24
HTML::Mason::Commands::__ANON__('pass', 'password', 'user', 'root',
'Error', 'Your username or password is incorrect', 'pass', 'password',
'user', 'root', 'Error', 'Your username or password is incorrect')
called at /usr/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xf60218)',
'pass', 'password', 'user', 'root', 'Error', 'Your username or password
is incorrect', 'pass', 'password', 'user', 'root', 'Error', 'Your
username or password is incorrect') called at
/usr/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1056
eval {...}('HTML::Mason::Component::FileBased=HASH(0xf60218)', 'pass',
'password', 'user', 'root', 'Error', 'Your username or password is
incorrect', 'pass', 'password', 'user', 'root', 'Error', 'Your username
or password is incorrect') called at
/usr/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1050
HTML::Mason::Request::comp(undef, undef, 'pass', 'password', 'user',
'root', 'Error', 'Your username or password is incorrect', 'pass',
'password', 'user', 'root', 'Error', 'Your username or password is
incorrect') called at /usr/perl5/site_perl/5.6.1/HTML/Mason/Request.pm
line 746
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x131573c)',
'pass', 'password', 'user', 'root', 'Error', 'Your username or password
is incorrect') called at /opt/rt3/share/html/autohandler line 158
HTML::Mason::Commands::__ANON__('pass', 'password', 'user', 'root',
'Error', 'Your username or password is incorrect') called at
/usr/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x10eb674)',
'pass', 'password', 'user', 'root', 'Error', 'Your username or password
is incorrect') called at
/usr/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1051
eval {...}('HTML::Mason::Component::FileBased=HASH(0x10eb674)', 'pass',
'password', 'user', 'root', 'Error', 'Your username or password is
incorrect') called at /usr/perl5/site_perl/5.6.1/HTML/Mason/Request.pm
line 1050
HTML::Mason::Request::comp(undef, undef, undef, 'pass', 'password',
'user', 'root', 'Error', 'Your username or password is incorrect')
called at /usr/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 331
eval {...}(undef, undef, undef, 'pass', 'password', 'user', 'root',
'Error', 'Your username or password is incorrect') called at
/usr/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 331
eval {...}(undef, undef, undef, 'pass', 'password', 'user', 'root',
'Error', 'Your username or password is incorrect') called at
/usr/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 290
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x131573c)')
called at /usr/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 134
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x131573c)') called
at /usr/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 134
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x131573c)')
called at /usr/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 792
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x1162d10)',
'Apache=SCALAR(0xfaadbc)') called at /opt/rt3/bin/webmux.pl line 118
RT::Mason::handler('Apache=SCALAR(0xfaadbc)') called at /dev/null line 0
eval {...}('Apache=SCALAR(0xfaadbc)') called at /dev/null line 0
Perl modules are, as far as I know, the most current from CPAN.
Any idea what may cause this?
Best regards,
Ruediger Riediger
--
Dr. Ruediger Riediger Sun Microsystems GmbH
NSG - SunCERT Komturstr. 18a
mailto:Ruediger.Riediger at Sun.com D-12099 Berlin
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