[rt-users] anyone successfully using rt-mailgate and Postfix v2?

[Tom Lichti]

That did it. World read on config.pm fixed it right up.

Many thanks!

Tom

--On Tuesday, March 04, 2003 6:42 PM -0800 Russ Johnson <russj at dimstar.net> 
wrote:

> At 08:52 PM 3/4/2003 -0500, you wrote:
>
>> At first I was getting this message in the maillog:
>> Mar  4 16:10:43 xxxserver postfix/local[9823]: 766DE1B003:
>> to=<tickets-comments at xxx.com>, relay=local, delay=0, status=bounced
>> (Command died with status 2: " /etc/smrsh/rt-mailgate --action comment".
>> Command output: Can't do setuid )
>>
>> Now I'm getting this:
>> Mar  4 16:54:27 xxxserver postfix/local[10044]: 9A1BB1B003:
>> to=<tickets-comments at xxx.com>, relay=local, delay=1, status=bounced
>> (Command died with status 2: " /etc/smrsh/rt-mailgate --action comment".
>> Command output: Can't locate config.pm in @INC (@INC contains:
>> /usr/local/rt2/etc /usr/local/rt2/lib
>> /usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0
>> /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
>> /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl
>> /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
>> /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl .) at
>> /usr/local/rt2/lib/RT/Interface/Email.pm line 107. BEGIN
>> failed--compilation aborted at /usr/local/rt2/lib/RT/Interface/Email.pm
>> line 107. Compilation failed in require at /etc/smrsh/rt-mailgate line
>> 18.  BEGIN failed--compilation aborted at /etc/smrsh/rt-mailgate line
>> 30. )
>>
>> Any thoughts?
>
>
> Here's what I have for an alias in my rt/postfix installation:
>
> rt-support:     |"/usr/local/rt2/bin/rt-mailgate --queue support --action
> correspond"
>
> Now, this works.
>
> What it looks like to me is that you can't find config.pm. What are the
> perms on that? Try setting them to everyone can read to see if that helps.
>
> Russ
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