[rt-users] submitting area via email in RT 1.*.*

[Jens.Mattfeld at hno.atmel.com]

Hello,

I am using RT 1.0.0 and I am submitting the requests via email. Is there a
way that I can fill fields like area or alias via email?
I don't want to upgrade to Version 2, because I am happy with the old
version.


Thanks, Jens

> Jens Mattfeld 
> IT-Operations 
>  
> Atmel Germany GmbH 
> Theresienstr. 2 
> 
> D-74072 Heilbronn 
>  
> Phone +49 (0)7131 672613 
> Fax +49 (0)7131 672210 
>  
> mailto:jens.mattfeld at hno.atmel.com
> http://www.atmel.com
>