[rt-users] Requestors not receiving attachments

Sebastian Flothow lists at flothow.de
Tue Mar 11 05:43:19 EST 2003


> I'm having an issue where, either via email to ticket system, or using 
> web
> interface, requestors aren't receiving attachments. They receive the 
> email, but without any sign of the attachment.

You need to install NotifyWithAttachment from contrib.


> $TruncateLongAttachments = undef;
> $DropLongAttachments = undef;

BTW, I've set these to undef in my config too. Does this cause any 
problems? Should I set one of them to 1?



Sebastian

--
Sebastian Flothow
sebastian at flothow.de
#include <stddisclaimer.h>




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