[rt-users] RT 3.x problems with sending mail from web interface.

Jesse Vincent jesse at bestpractical.com
Tue Mar 18 11:35:01 EST 2003


What Scrips have you set up for RT? are you taking into account the fact
that RT doesn't automatically mail the person sending the message?


On Tue, Mar 18, 2003 at 09:09:41AM -0700, B. Ash wrote:
> Hi,
> 
> I have had some success with RT 3.x so far.  I can create a ticket both 
> from the rt-mailgate, and the web interface, an auto-reply is sent to 
> the requestor for both instances.
> 
> Unfortunately when I attempt to reply to the newly created ticket the 
> mail is not delivered to the requestor.
> 
> I am sure it is just a configuration error.
> 
> 
> Any ideas...
> 
> Cheers
> 
> --bash
> 
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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