[rt-users] RT 3.x problems with sending mail from web interface.

[Jesse Vincent]

On Correspond Notify Requestors with Template Correspondence is usually
the one. But you didn't answer either of my questions.


On Tue, Mar 18, 2003 at 10:06:20AM -0700, B. Ash wrote:
> Hi,
> 
> I want to reply to the request from the web interface, I can compose the 
> message, and I can submit it but it never gets delivered.
> 
> Is there a scrips needed for this particular action.
> 
> Cheers,
> 
> --bash
> 
> Jesse Vincent wrote:
> >What Scrips have you set up for RT? are you taking into account the fact
> >that RT doesn't automatically mail the person sending the message?
> >
> >
> >On Tue, Mar 18, 2003 at 09:09:41AM -0700, B. Ash wrote:
> >
> >>Hi,
> >>
> >>I have had some success with RT 3.x so far.  I can create a ticket both 
> >>from the rt-mailgate, and the web interface, an auto-reply is sent to 
> >>the requestor for both instances.
> >>
> >>Unfortunately when I attempt to reply to the newly created ticket the 
> >>mail is not delivered to the requestor.
> >>
> >>I am sure it is just a configuration error.
> >>
> >>
> >>Any ideas...
> >>
> >>Cheers
> >>
> >>--bash
> >>
> >>_______________________________________________
> >>rt-users mailing list
> >>rt-users at lists.fsck.com
> >>http://lists.fsck.com/mailman/listinfo/rt-users
> >>
> >>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> >
> >
> 
> _______________________________________________
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> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

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