[rt-users] Possible minor bug in RT3rc3

[Stewart James]

Following up on this it I am also seeing messages like:

RT_System - Status changed from open to open

in the history of a ticket aswell. From when I 'reply' to an open ticket
in the web interface. the rt3 system I am playing with is not set up for
me to perform much testing, and I have run out of time to track this issue
down any further. I would really like to know if anyone else is seeing
this behaviour. I actuall think I saw it doing it with rc1 as well, but I
can not remember.

Stewart

On Thu, 20 Mar 2003, Stewart James wrote:

> Date: Thu, 20 Mar 2003 14:46:26 +1100 (EST)
> From: Stewart James <stewart.james at vu.edu.au>
> To: rt-users at lists.fsck.com
> Subject: [rt-users] Possible minor bug in RT3rc3
>
>
> Hi,
>
> I am still playing with RT 3 (nearly finished and hoping I will be able to
> switch to RT3 on it's release).
>
> I have just noticed when replying to a message with status "new" in the
> web interface the follwoing happens.
>
> * Select "reply"
> * Tupe a message hit reply (Notice that the STatus was "new")
>
> Then go to history and you see entry:
>
>  -      RT_System - Status changed from new to open
>  -      root - Correspondance added
>  -      root - Status changed from open to new
>
>
> Can anyone else duplicate this or is it just my system?
>
> Stewart
>
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