[rt-users] RT_SiteConfig.pm has nothing

matthew zeier mrz at intelenet.net
Wed Mar 26 15:21:11 EST 2003


RT_SiteConfig.pm is where you store differences to RT_Config.pm.

In the old day, you used to configure in config.pm - now you do it in
RT_SiteConfig.pm and you leave RT_Config.pm alone.


----- Original Message -----
From: "Tony Griffin" <tgriffin at ocic.k12.ok.us>
To: "Request Tracker Listserve" <rt-users at lists.fsck.com>
Sent: Wednesday, March 26, 2003 11:10 AM
Subject: [rt-users] RT_SiteConfig.pm has nothing


Installing a fresh copy of RT3 on Mac OS X Server 10.2.3, I get to the point
where it says:

-----
Congratulations. RT has been installed.

You must now configure RT by editing /opt/rt3/etc/RT_SiteConfig.pm.

(You will definitely need to set RT's database password before continuing.
 Not doing so could be very dangerous)

After that, you need to initialize RT's database by running
 'make initialize-database'
[Xserve:/usr/local/rt3] root#
-----

This sounds good so far, right? Well, the RT_SiteConfig.pm file contains
only ³1;² and nothing else. I¹ve started over from scratch and got the same
results.

Is this indicative of a bigger problem or could I just take someone else¹s
RT_SiteConfig.pm file and alter it for my site?

Suggestions anyone?



Regards,
Tony Griffin
Technology Specialist
Osage County Interlocal Cooperative
School District 57-K001
207 East Main Street, Hominy, Oklahoma 74035
Phone 918 885-2667 x120
Fax 918 885-6742
http://www.ocic.k12.ok.us
Email me directly at tgriffin at ocic.k12.ok.us
Please send all technical support requests to support at ocic.k12.ok.us





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