[rt-users] Ticket creation

[Jason Crocker]

Has anybody done something similar to this?

-----Original Message-----
From: Chad Scott [mailto:chad at idworld.net]
Sent: Thursday, May 01, 2003 8:06 PM
To: Jason Crocker
Cc: 'rt-users at lists.fsck.com'
Subject: Re: [rt-users] Ticket creation


I haven't surfed the code well enough to tell you exactly what's going 
on, but I do know it's complicated.

A better way would be to write a perl script that uses the various RT 
libs and creates a ticket that way... no muss no fuss.

On Thursday, May 1, 2003, at 12:45 PM, Jason Crocker wrote:

> Does anyone know which tables are altered when a ticket is created? We 
> are trying to link an existing tool to RT but I need to know what 
> EXACTLY happens behind the scenes when a ticket is created. Anybody 
> else done something similar?
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