[rt-users] Ticket creation

[Christian Zagrodnick]

Perhaps you want to have a look at the rt2-to-rt3 converter. 

On Fri, May 02, 2003 at 01:25:22PM -0400, Jason Crocker wrote:
> Has anybody done something similar to this?
> 
> -----Original Message-----
> From: Chad Scott [mailto:chad at idworld.net]
> Sent: Thursday, May 01, 2003 8:06 PM
> To: Jason Crocker
> Cc: 'rt-users at lists.fsck.com'
> Subject: Re: [rt-users] Ticket creation
> 
> 
> I haven't surfed the code well enough to tell you exactly what's going 
> on, but I do know it's complicated.
> 
> A better way would be to write a perl script that uses the various RT 
> libs and creates a ticket that way... no muss no fuss.
> 
> On Thursday, May 1, 2003, at 12:45 PM, Jason Crocker wrote:
> 
> > Does anyone know which tables are altered when a ticket is created? We 
> > are trying to link an existing tool to RT but I need to know what 
> > EXACTLY happens behind the scenes when a ticket is created. Anybody 
> > else done something similar?

-- 
Christian Zagrodnick

gocept gmbh & co. kg - schalaunische strasse 6 - 06366 koethen/anhalt
fon. +49 3496 3099112, +49 179 1463644
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