[rt-users] problem with REST/1.0/NoAuth/mail-gateway

[James O'Kane]

On Mon, 5 May 2003, Harald Wagener wrote:
> error:   	Undefined subroutine &RT::Interface::Email::Gateway called at 
> /opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway line 32.

I'm still not an expert yet, so these suggestions might be wrong.

It seems like /opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway is not 
finding the library path where RT was installed. Do any of the webpage 
work? 
This is the wrong way to fix it, but might help debug the problem.
Try putting:
use lib ("/opt/rt3/lib");
before that line that errors. (stop and start the webserver. Don't just do 
a apachectl restart)

If that fixes it, then the problem is apache/mod_perl/fast_cgi or however 
you have the web interface setup doesn't have that library path where it 
needs it.

-james