[rt-users] Re: rt upgrade / test

dr john halewood john at frumious.unidec.co.uk
Thu May 8 11:34:43 EDT 2003


On Thursday 08 May 2003 10:06 am, Harald Wagener wrote:
>>> will having a 3.01 install on the same machine as an older version in
>>> anyway effect the operation of the previous version (that you know
>>> of)?
>
>You cannot do this with mod_perl on the same apache instance. But if
>You can setup another apache on another port or use fastcgi or
>speedycgi for RT, there should be no problem. I don't know if rt 1.7 is
>an early rt 2 beta, but if that is tha case, You could possibly import
>the old tickets as well.

hmm....there was never a 1.7 version of rt (the pre-2 series stopped at 1.3), 
so I think it's actually version 1.0.7, the last stable version of rt 1.0. In 
this case you can get away with running 1.0 and 3.0 on the same server as 
1.0.x doesn't require a mod_perl instance ( the configuation can be as simple 
as 
alias /webrt/ "/opt/rt/lib/images/"
ScriptAlias /rt/ "/opt/rt/bin/cgi/")
 You'll probably have more trouble trying to get the appropriate versions of 
the perl modules installed. To upgrade the data, install rt 2.0.15 on the 
same server, upgrade rt 1 -> rt 2 using the import-1.0-to-2.0 script 
available from the rt2-contrib directory at www.fsck.com, then use the 
rt2-to-rt3 tool to migrate from rt2 -> rt3. Takes a while but in my 
experience worked perfectly.

cheers
john



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