[rt-users] Certain Tickets entered via email coming up blank?

Jesse Vincent jesse at bestpractical.com
Sat May 10 18:15:53 EDT 2003



On Sat, May 10, 2003 at 11:26:02AM -0300, Michael 'Moose' Dinn wrote:
> 
> 
> I'm running rt-3.0.1, just having upgraded from 2.x. And I think this is the
> very first major problem I've run into. (yes, I love RT :-)
> 
> Certain emails into RT generate blank tickets - no subject, no requestor,
> etc.
> 
> Any suggestions? I can provide a message that causes the problem if that
> helps.

By all means. Test cases are the only thing that make it possible to
debug this class of bugs. please attach one of those messages to a 
bug report to rt-3.0-bugs at fsck.com.




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