[rt-users] Email threading in RT 3.0.2: worse than in RT 2

[Dirk Pape]

Hello,

in RT 2.0.14 we loved that RT keeps threading information well. It gave 
"In-Reply-To" an "References" Header correctly to customer and admin 
emails, so MUAs which support threading, displayed the email correspondance 
hierarchical.

Since RT3 the feature has gone. There is always exactly one "In-Reply-To" 
Header to a artificial message id rt<ticketnr>@<rt-name>, hence threading 
in MUAs does not work.

Will you give us the threading feature again?

Regards,
Dirk.