[rt-users] 3.0.2pre6

Art Morales ArtMorales at scionpharma.com
Mon May 12 20:31:53 EDT 2003


Oh well, a simple reboot fixed this... one note, during the upgrade process, I ended up with 2 copies of every script... 
 
Also, attachments are still not working for me.  (modperl2/apache2 RH 8)
 
Art

	-----Original Message----- 
	From: Art Morales 
	Sent: Mon 5/12/2003 6:29 PM 
	To: Art Morales; rt-users at lists.fsck.com 
	Cc: 
	Subject: [rt-users] 3.0.2pre6
	
	

	I upgraded and things seemed to go well, but I get this error when trying to click on a ticket:
	
	
	System error
	
	error:   RT::Attachment::ContentLength Unimplemented in HTML::Mason::Commands. (/opt/rt3/share/html/Ticket/Elements/ShowTransaction line 40)
	       
	context:         ...           
	277:     }     
	278:           
	279:     # All errors returned from this routine will be in exception form.    
	280:     local $SIG{'__DIE__'} = sub { 
	281:     rethrow_exception( $_[0] );   
	282:     };    
	283:           
	284:     #     
	285:     # $m is a dynamically scoped global containing this   
	...            
	code stack:      /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:281
	/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm:458
	/opt/rt3/share/html/Ticket/Elements/ShowTransaction:40
	/opt/rt3/share/html/Ticket/Elements/ShowHistory:62
	/opt/rt3/share/html/Ticket/Display.html:37
	/opt/rt3/share/html/autohandler:158
	       
	The raw error:
	
	
	System error
	
	error:   RT::Attachment::ContentLength Unimplemented in HTML::Mason::Commands. (/opt/rt3/share/html/Ticket/Elements/ShowTransaction line 40)
	       
	context:         ...           
	277:     }     
	278:           
	279:     # All errors returned from this routine will be in exception form.    
	280:     local $SIG{'__DIE__'} = sub { 
	281:     rethrow_exception( $_[0] );   
	282:     };    
	283:           
	284:     #     
	285:     # $m is a dynamically scoped global containing this   
	...            
	code stack:      /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:281
	/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm:458
	/opt/rt3/share/html/Ticket/Elements/ShowTransaction:40
	/opt/rt3/share/html/Ticket/Elements/ShowHistory:62
	/opt/rt3/share/html/Ticket/Display.html:37
	/opt/rt3/share/html/autohandler:158
	       
	raw error
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	RT::Attachment::ContentLength Unimplemented in HTML::Mason::Commands. (/opt/rt3/share/html/Ticket/Elements/ShowTransaction line 40)
	
	
	Trace begun at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm line 121
	HTML::Mason::Exceptions::rethrow_exception('RT::Attachment::ContentLength Unimplemented in HTML::Mason::Commands. (/opt/rt3/share/html/Ticket/Elements/ShowTransaction line 40) ^J') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 281
	HTML::Mason::Request::__ANON__('RT::Attachment::ContentLength Unimplemented in HTML::Mason::Commands. (/opt/rt3/share/html/Ticket/Elements/ShowTransaction line 40) ^J') called at /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record.pm line 458
	DBIx::SearchBuilder::Record::AUTOLOAD('RT::Attachment=HASH(0x9803538)') called at /opt/rt3/share/html/Ticket/Elements/ShowTransaction line 40
	HTML::Mason::Commands::__ANON__('Ticket', 'RT::Ticket=HASH(0x9774600)', 'Transaction', 'RT::Transaction=HASH(0x97f04a4)', 'ShowHeaders', undef, 'Collapsed', undef, 'RowNum', 1, 'ShowTitleBarCommands', 1) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
	HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x993ff28)', 'Ticket', 'RT::Ticket=HASH(0x9774600)', 'Transaction', 'RT::Transaction=HASH(0x97f04a4)', 'ShowHeaders', undef, 'Collapsed', undef, 'RowNum', 1, 'ShowTitleBarCommands', 1) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
	eval {...}('HTML::Mason::Component::FileBased=HASH(0x993ff28)', 'Ticket', 'RT::Ticket=HASH(0x9774600)', 'Transaction', 'RT::Transaction=HASH(0x97f04a4)', 'ShowHeaders', undef, 'Collapsed', undef, 'RowNum', 1, 'ShowTitleBarCommands', 1) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
	HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)', 'ShowTransaction', 'Ticket', 'RT::Ticket=HASH(0x9774600)', 'Transaction', 'RT::Transaction=HASH(0x97f04a4)', 'ShowHeaders', undef, 'Collapsed', undef, 'RowNum', 1, 'ShowTitleBarCommands', 1) called at /opt/rt3/share/html/Ticket/Elements/ShowHistory line 62
	HTML::Mason::Commands::__ANON__('Ticket', 'RT::Ticket=HASH(0x9774600)', 'Collapsed', undef, 'ShowHeaders', undef) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
	HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x99296a4)', 'Ticket', 'RT::Ticket=HASH(0x9774600)', 'Collapsed', undef, 'ShowHeaders', undef) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
	eval {...}('HTML::Mason::Component::FileBased=HASH(0x99296a4)', 'Ticket', 'RT::Ticket=HASH(0x9774600)', 'Collapsed', undef, 'ShowHeaders', undef) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
	HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)', '/Ticket/Elements/ShowHistory', 'Ticket', 'RT::Ticket=HASH(0x9774600)', 'Collapsed', undef, 'ShowHeaders', undef) called at /opt/rt3/share/html/Ticket/Display.html line 37
	HTML::Mason::Commands::__ANON__('id', 134, 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
	HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x8727fdc)', 'id', 134, 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
	eval {...}('HTML::Mason::Component::FileBased=HASH(0x8727fdc)', 'id', 134, 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
	HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)', 'HTML::Mason::Component::FileBased=HASH(0x8727fdc)', 'id', 134, 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 735
	HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)', 'id', 134) called at /opt/rt3/share/html/autohandler line 158
	HTML::Mason::Commands::__ANON__('id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
	HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x968f4cc)', 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1040
	eval {...}('HTML::Mason::Component::FileBased=HASH(0x968f4cc)', 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
	HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)', 'HASH(0x9776e14)', 'HTML::Mason::Component::FileBased=HASH(0x968f4cc)', 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 336
	eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)', 'HASH(0x9776e14)', 'HTML::Mason::Component::FileBased=HASH(0x968f4cc)', 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 336
	eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)', 'HASH(0x9776e14)', 'HTML::Mason::Component::FileBased=HASH(0x968f4cc)', 'id', 134) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 296
	HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
	eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
	HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x8727a54)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 787
	HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x8649bd8)', 'Apache::RequestRec=SCALAR(0x94e8628)') called at /opt/rt3/bin/webmux.pl line 119
	RT::Mason::handler('Apache::RequestRec=SCALAR(0x94e8628)') called at -e line 0
	eval {...}('Apache::RequestRec=SCALAR(0x94e8628)') called at -e line 0
	
	Any ideas?
	Thanks!
	Art
	
	        -----Original Message-----
	        From: Art Morales
	        Sent: Mon 5/12/2003 6:23 PM
	        To: rt-users at lists.fsck.com
	        Cc:
	        Subject: RE: [rt-users] rt-crontool not working
	       
	       
	
	        Hi all,
	       
	        If I try the example on the rt-crontool help, I get:
	       
	        [Mon May 12 22:32:22 2003] [crit]: Failed to load module RT::Condition::UntouchedInHours. (Can't locate RT/I18N/en_us.pm in @INC (@INC contains: /opt/rt3/lib /opt/rt3/local/lib /usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl .) at (eval 1499) line 3.
	        ) at ./rt-crontool line 137.
	         (/opt/rt3/lib/RT.pm:232)
	       
	        Does anyone have a current working example?
	       
	        Thanks!
	       
	        Art
	       
	       
	                -----Original Message-----
	                From: a.hinrichsen at gmx.net [mailto:a.hinrichsen at gmx.net]
	                Sent: Mon 5/12/2003 1:54 PM
	                To: rt-users at lists.fsck.com
	                Cc:
	                Subject: RE: [rt-users] rt-crontool not working
	              
	              
	       
	                Hi Harald,
	              
	                > I am running RT3.02 beta 6 on Suse 8.0
	                > Trying to use rt-crontool for priority escalation fails, with the following error msg:
	                > [crit]: Failed to load module RT::Condition::UntouchedInHours. (Can't locate Win32/Locale.pm in @INC (@INC
	                > contains: /opt/rt3/lib /opt/rt3/local/lib /usr/lib/perl5/5.8.0/i586-linux-thread-multi /usr/lib/perl5/5.8.0
	                > /usr/lib/perl5/site_perl/5.8.0/i586-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0
	                > /usr/lib/perl5/site_perl .) at (eval 1493) line 3.
	                > ) at ./rt-crontool line 137.
	                >
	                > Win32?? why this?
	              
	                This only occurs when you call rt-crontool with wrong or insufficient parameters.
	                Check  "rt-crontool -help"  for documentation.
	              
	                Arne
	              
	              
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