[rt-users] Upgraded from 2.1.71 to 3-0-2 fails

[Jesse Vincent]

2.1.71 was well before RT 3.0.0 was released. To do it right, you really
need to comb through all the release announcements between then and now
and make sure you follow any and all special instructions about database
upgrades or changes. Additionally, if you don't have Locale::Maketext
installed, that means you didn't actually follow step 3 of the upgrade
process. Step 3 describes how to satisfy RT's perl dependencies.

	Jesse



On Tue, May 27, 2003 at 11:39:26AM -0600, Travis Zadikem wrote:
> Ok, I get the tar file untarred and ran configure and then did a make upgrade.  It did a bunch of stuff and then told me to do the following:
> For each file in that directory whose name is greater than
> your previously installed RT version, run:
>            /opt/rt3/sbin/rt-setup-database --action insert --datafile etc/upgrade/<version>
> I checked the directory and there is a file in there 2.1.71 so I run what it says, but to start with there IS no sbin in /opt/rt3.  So, I copied the one from the tar there.  and now when I run the command from above I get the following error:
> 
> Can't locate Locale/Maketext.pm in @INC (@INC contains: /opt/rt3/lib /usr/lib/perl5/5.6.1/i386-linux /usr/lib/perl5/5.6.1 /usr/lib/perl5/site_perl/5.6.1/i386-linux /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.6.1/i386-linux /usr/lib/perl5/vendor_perl/5.6.1 /usr/lib/perl5/vendor_perl .) at /opt/rt3/lib/RT/I18N.pm line 33.
> BEGIN failed--compilation aborted at /opt/rt3/lib/RT/I18N.pm line 33.
> Compilation failed in require at /opt/rt3/lib/RT.pm line 29.
> BEGIN failed--compilation aborted at /opt/rt3/lib/RT.pm line 29.
> Compilation failed in require at /root/rt-3-0-2/sbin/rt-setup-database line 36.
> BEGIN failed--compilation aborted at /root/rt-3-0-2/sbin/rt-setup-database line 36.
> 
> any ideas?  I was expected an upgrade to be such a pain.
> 
> 
> :):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):)
> Travis Zadikem, Systems Administrator 
> Weld School District Re-5j Administration Building
> 
>  
> 
> 

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