[rt-users] Problem installing rt 3-0-2

John Gedeon jgedeon at qualcomm.com
Fri May 30 13:51:32 EDT 2003


At 10:05 AM 5/30/2003, Jesse Vincent wrote:
>What database?

Oracle 8.1.7



>On Fri, May 30, 2003 at 08:44:46AM -0700, John Gedeon wrote:
> > Hi all,
> >
> >     I have been trying to install rt3 for the last few days and have run
> > into an issue. The configure,make install scripts run fine, when I run 
> make
> > initialize-database the schema is created successfully as well as ACLs but
> > it fails to create the RT system user. I get the following error
> >
> > >schema sucessfully inserted
> > >Now inserting database ACLs
> > >Now inserting RT core system objects
> > >unix passed to setlogsock, but path not available at
> > >/opt/rt/perl/lib/perl5/site_perl/5.8.0/Log/Dispatch/Syslog.pm line 66
> > >Checking for existing system user...not found.  This appears to be a new
> > >installation.
> > >Creating system user...[Fri May 30 15:37:24 2003] [crit]: Couldn't create
> > >a Principal on new user create. Strange things are afoot at the circle K
> > >(/opt/rt/rt3/lib/RT/User_Overlay.pm:464)
> >
> > I looked at the file User_Overlay.pm but all I found was that the Create
> > wasn't happening. I am not sure where to look to start diagnosing this
> > issue? I have rt2-0-15 working successfully on the same machine.
> >
> > rt-3-0-2
> > solaris 2.8
> > Searchbuilder 0.80
> >
> > TIA
> > John
> >
> >
> >
> > --
> > <>< Proverbs 3:5-6 "Trust in the Lord with all your heart and lean not on
> > your own understanding;
> >                               in all your ways acknowledge him, and he
> > will make your paths straight."
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
> > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> >
>
>--
>http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.


--
<>< Proverbs 3:5-6 "Trust in the Lord with all your heart and lean not on 
your own understanding;
                               in all your ways acknowledge him, and he 
will make your paths straight."




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