[rt-users] probleme in search tickets

Jesse Vincent jesse at bestpractical.com
Mon Nov 10 01:56:13 EST 2003




On Mon, Nov 10, 2003 at 02:21:53AM +0100, Malek Shabou wrote:
> 
>  Hi,
>  I am using RT 3.0.6 and DBIx-SearchBuilder 0.92, i have a select one Custom Field with many values, some of them contain accents (é, Ú...).
>  when i try to search tickets with a special value of the custom field,
>  and if this value containt some accents, the search return no tickts.
> 
>  are there any solution ? or i have to remove all accent from the custom
>  field values ?

Can you turn on database query logging and show us what it's trying to
search for? There may be a problem with our querybuilder.

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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