[rt-users] Re: Problem with CC on ticket creation

[seph]

> Thanks for the pointer, I've now added a scrip for the queue that
> does the right thing on ticket create, however I have another
> question if I may trouble you?.

you should really read the docs, and search the mailing list
archives. both of these have been answered.

> When I create a ticket and attach a file, the ticket gets created
> and people in the Cc and AdminCc list get copied however the
> attachement doesn't seem to get attached to the ticket nor do people
> on the CC lits get the attachement.

this has come up on rt-users before. I'm pretty sure I saw an
NotifyWithAttachment scrip action somewhere too. maybe contrib.

seph