[rt-users] Overriding Global Scrips/Templates

[Autrijus Tang]

On Wed, Nov 19, 2003 at 10:04:12AM -0800, Jason Frey wrote:
> It would seem that creating a new scrip with a custom template in a Queue 
> would override the default global.  This doesn't seem to be the case.
>
> What is the appropriate method to implement custom email replies using
> templates and scrips on a per queue basis?

Use the same name as the global ones.

/Autrijus/