[rt-users] Recommended configuration for a stable working RT3 deployment

Harald Wagener hwagener at hamburg.fcb.com
Tue Nov 25 08:36:41 EST 2003


Am 25.11.2003 um 12:21 schrieb Walt Reed:
>
> On Tue, Nov 25, 2003 at 10:00:30AM -0000, Marshall, Darren said:
>> From: Harald Wagener [mailto:hwagener at hamburg.fcb.com]
>>> Am 24.11.2003 um 17:19 schrieb Marshall, Darren:
>>>> question is -
>>>>
>>>> What would be the recommended software configuration for running a
>>>> stable, fully functional RT3 deployment based on Linux?.
>>>
>>> RedHat 9 has a recorded history of having the 'wrong' versions of 
>>> some
>>> packages, which have bugs that render RT3 problematic.
>>
>> Thanks for the info, I will maybe try Debian unstable, anyone else 
>> have any recommendations?.
>
>
[snip]
> IMHO the best way to handle this is to download
> and compile all the various bits and pieces and installed them in a
> local tree (such as /usr/local.)
[snip]
> It seems like a large task (and IS to a certain extent) but it's well
> worth it in the long run.

This is how I got RT3 working for RH9, so it is a way to go.

> Debian unstable changes a LOT. If you keep your system up to date, RT
> will eventually break.

Yes, You have to be careful.

> HOWEVER, RT is also a debian package. You can just "apt-get install
> request-tracker3" and go. This "should" always work, but again: you are
> working with an unstable branch.

You can also go with testing. Again, I don't remember if there is a 
backport to stable.

Regards,
     Harald




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