[rt-users] Limiting Who Can Open Tickets

Senoner Samuel Samuel.Senoner at eurac.edu
Wed Oct 1 03:04:53 EDT 2003


I am going to look at the code this days.
I use rt 3.0.4 and exim as MTA.
I whould be very happy if you could try this change at first as soon I
post it.

Samuel 


-----Original Message-----
From: Stevo [mailto:checkpoint at ozbergs.com] 
Sent: Tuesday,30 September,2003 22:51
To: rt-users at lists.fsck.com

Hey All,

Is there a way to limit who can create a ticket via email??  Right now I
have an email address that people use to create tickets and it gets a
little bit of spam and each time I get spam it opens a new ticket.  I'd
like to be able to restrict the opening of tickets from people who are
either at a specific domain or have accounts on our RT system.

I'm running RT3.0.6 and using Exim as my MTA.

Thanks

Stevo


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