[rt-users] RT3 Truncating attachments

[Ruslan U. Zakirov]

Danie Marais wrote:

>  
>
>>Krzysztof Jagiello wrote:
>>
>>    
>>
>>>Hi everyone,
>>>
>>>I've read through attachment related posts, but they don't seem to
>>>apply to my case.
>>>
>>>We are running RT 3.0.4/postgres/RedHat 8.0 configuration. Maximum
>>>attachment size is set to 10MB, TruncatingLongAttachments is set to
>>>'undef'. All the attachments of any type sent to RT via email, end up
>>>truncated to approximately 4k (in tests I did it varied from 3.8k to
>>>4.8k).
>>>
>>>I'd appreciate any suggestions.
>>>Thanks, Kris
>>>
>>>      
>>>
>>In August there were posts on mailing list about Postgres internal
>>limits. Also it was in RT docs somewhere.
>>Look at pg manual.
>>mySQL have such limit.
>>    Best regards. Ruslan.
>>
>>    
>>
>
>I have a similar setup and use MySQL. I experience the same problem.  Any
>ideas how to fix it for MySQL?
>
>Thanks
>Danie
>
>  
>
# cat /etc/my.cnf
[mysqld]
max_allowed_packet = 16M
#