[rt-users] Incoming mail to RT looping with error 500

[Jim Rowan]

You need to understand that rt-mailgate talks to RT via the web
interface after it receives and parses the mail from sendmail (or
whatever other MTA you might be using).

The URL on the command line must point to your functional RT instance.

I'm actually pretty surprised that it gets as far as getting anything
into the database.
(Jesse, is that a bug/design flaw?)

In any case, I suspect this behaviour will go away if you fix the url.

Jim Rowan