[rt-users] Incoming mail to RT looping with error 500

[Thomas]

Thanks for the info..  This setup actually works very well for 95% of 
the emails sent to RT. Only a few rare emails get stuck that way...

If it is a timeout from the web server (too slow or busy) why would it 
timeout every time the mailq tries to deliver the message ? If most 
emails go through then the second or third time the message is 
attempted to be delivered by the mailq, it should be accepted but does 
not. Once an email gets stuck it is never processed successfully..

Thanks
Thomas

On Friday, October 3, 2003, at 10:21 AM, Jim Rowan wrote:

>
> You need to understand that rt-mailgate talks to RT via the web
> interface after it receives and parses the mail from sendmail (or
> whatever other MTA you might be using).
>
> The URL on the command line must point to your functional RT instance.
>
> I'm actually pretty surprised that it gets as far as getting anything
> into the database.
> (Jesse, is that a bug/design flaw?)
>
> In any case, I suspect this behaviour will go away if you fix the url.
>
> Jim Rowan