[rt-users] Accessing Specific Customfield

Jesse Vincent jesse at bestpractical.com
Tue Oct 7 05:47:27 EDT 2003



On Tue, Oct 07, 2003 at 04:45:34PM +1000, Scott Muller wrote:
> Hi,
> 
> I have created a custom RT page that shows all the resolved tickets
> For a selected queue for a selected month. We have created a Custom field
> Called "Summary" that we use to provude customers with some text about their
> Tickets. Is there an easy method to display the value of this specific
> Custom field. At the moment I have reused some code that loops thru all the
> Custom fields and just displays the "summary" field, but I was hoping to
> Do something like
> 
> % print $Ticket->CustomFieldValue{'Summary'}

Close. 
$Ticket->FirstCustomFieldValue('Summary');

Note that this probably showed up in 3.0.3 or 3.0.4. Note also that I
just woke up, so there's a slight chance I'm on crack.


-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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