[rt-users] Performance RT3 <-> OTRS

[Agustin.Lopez at uv.es]

Hello, all!

I am testing two free ticketing system: RT3 and OTRS. 
The first thing I have seen is the different performance
of the two systems. One ticket creation is very fast
in OTRS but in RT3 costs 4 seconds of CPU (i have done some 
performance tuning, like example delete all language files
except en and es, with all language files a new ticket costs more than
10 seconds). Both, OTRS and RT3, use Postgres as RDBM and mod_perl.

System:
  Pentium 3 with 1 Gb de RAM
SO: 
  Linux Debian stable.
  Postgres 7.2.1
  Perl 5.6.1
  Apache/1.3.26 with mod_perl

I like more RT3 but I cannot choose it if he is so slow.
Why RT3 is so slow?  
Any pointer to tuning?


Best regards,
Agustin

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