[rt-users] RT3 analog to OpenTicket rt2 addon scrip

[Jesse Vincent]

On Wed, Oct 15, 2003 at 09:22:25AM -0700, Joseph M Bironas wrote:
> Okay now I feel like a total dumb a$$. Where is it? What am I missing?

It's a default Scrip Action. Create a scrip. Look at the "Action"
pulldown menu.

Jesse


> j-
> 
> On Wed, 2003-10-15 at 09:17, Jesse Vincent wrote:
> 
> > 
> > On Wed, Oct 15, 2003 at 09:14:15AM -0700, Joseph M Bironas wrote:
> > > Is there such a thing (or method of creating) as an RT3 analog to the
> > > RT2 scrip "OpenTicket"? What I'd like to do is automatically open a
> > > ticket when a tech takes it.
> > 
> > Yes. And it's shipped in the base product, even.
> > 
> > 
> > > Regards,
> > > Joseph
> 
> 
> ________________________________________________________________________
> 
> >> Joseph M Bironas
> >> Sr. Unix Sys Admin/Sr. Network Admin
> >> Niteo Partners - An NEC Company
> >> 101 Spear St #205 SF CA 94105
> >> ph.415.373.3343

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