[rt-users] RT / SOAP / XML-RPC

[Scott Hebert]

Let me first explain why I'm looking for an XML interface to RT.

My company uses Borland's StarTeam software configuration management tool.
It has a feature that let's you customize the Change Reqest forms
(equivalent of an RT ticket). These customized forms are written in Java.

Our process involves the update or creation of an RT ticket when a StarTeam
Change Request reaches a particular step in the workflow.

I want to be able to communicate with RT from a Java application over HTTP
via port 80.

These are my requirements. I've only began to read up on XML-RPC and SOAP,
so I'm pretty much a newbie.

Thanks,

SH

-----Original Message-----
From: Benjamin Boksa [mailto:b.boksa at sidebysite.de]
Sent: Wednesday, October 15, 2003 1:22 PM
To: Scott Hebert
Cc: 'rt-users at lists.fsck.com'
Subject: Re: [rt-users] RT / SOAP / XML-RPC


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Hi Scott,

I started working on a XML Interface to RT a few months ago.

Even though I haven't worked on it for quite a while it would be nice 
to hear what you expect from such an interface.

Would you (or others) prefer XML-RPC or SOAP or something completely 
different?

At the moment my idea is to write some XSL-StyleSheets that transform 
the data from the RT-Webinteface to valid XML which than could be used 
as desired, for example with a SOAP or XML-RPC server.

I already have the stylesheets to transform the "RT at a Glance"-Page 
as well as the "Ticket-Detail"-Page.

At the moment I am quite busy, but this might be a nice project for the 
winter holiday, so let me hear what you think.

Regards,

Benne

Am Mittwoch, 15.10.03, um 03:10 Uhr (Europe/Paris) schrieb Scott Hebert:

> Greetings,
>
> I've been scouring the lists for threads relating to RT & SOAP. There 
> has
> been a few exchanges but nothing as of late.
>
> Essentially, I'd like to know if anyone has a working SOAP or XML-RPC
> interface to RT.
>
> A beta RT SOAP server was released by Jesse early this summer. Is 
> anyone
> using it? If so, has anyone developed any docs for it?
>
> I'm very interested in hearing about anyone experiences trying to 
> integrate
> RT to various other ticket systems.
>
> Thanks,
>
> SH
>
>
>
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>
>
- -- 

Benjamin Boksa

b.boksa at sidebysite.de
PGP: http://www.sidebysite.de/pgp/b.boksa.asc

side by site GmbH & Co. KG
Druckgestaltung & Webdesign

Barbarastr. 3-9 (Block 6)
D-50735 Koeln

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Fax: +49 221 2790965

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