[rt-users] User Viewing Rights Questions

Senoner Samuel Samuel.Senoner at eurac.edu
Thu Oct 16 09:34:32 EDT 2003


It is in devel.

http://lists.fsck.com/pipermail/rt-devel/2003-September/004799.html

I haven't tried it yet.
Can you tell me if how it works?

Samuel 


-----Original Message-----
From: Jason A. Diegmueller [mailto:doogles at doogles.com] 
Sent: Thursday,16 October,2003 15:45
To: Senoner Samuel

Senoner--

I found the following:
http://lists.fsck.com/pipermail/rt-users/2003-September/016803.html

But see no reply; can you direct me to a reply?

-j

On Thu, 16 Oct 2003, Senoner Samuel wrote:

> I asked the same question and Jesse already respond what you can do to

> set some details public....
> Search in the mailing list.
> The subject was something around view user details or so....
> 
> Samuel
> 
> 
> -----Original Message-----
> From: Jason A. Diegmueller [mailto:doogles at doogles.com]
> Sent: Wednesday,15 October,2003 21:17
> To: rt-users at lists.fsck.com
> 
> I want people who work tickets to be able to get contact information 
> for a user right from RT.  As such, I have filled in the phone numbers

> for a few customers' accounts in RT.
> 
> When I, as a normal "ticket working" user, click More information on 
> username... I see the user but no phone numbers are filled in.  I 
> don't see a Right name that jumps out at me to fill this role.  What 
> right do I need to assign to my Staff group in order to view phone
numbers?
> 
> RT 3.0.6
> 
> Thanks
> 
> -j
> 
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> rt-users at lists.fsck.com
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> 
> Have you read the FAQ? The RT FAQ Manager lives at 
> http://fsck.com/rtfm
> 
> 
> 






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