[rt-users] Statistics Error

Rommie request_tracker at acerhomes.com
Mon Oct 20 14:50:46 EDT 2003


I got this error after the copy the distribution of Statistics to my rt
installation:
-----------------
System error

error:  could not find component for path '/Statistics/Elements/Tabs'

context:  ...
992:  #
993:  my $path;
994:  if (!ref($comp)) {
995:  $path = $comp;
996:  $comp = $self->fetch_comp($path)
997:  or error "could not find component for path '$path'\n";
998:  }
999:
1000:  #
...

code stack:  /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:996
g /usr/local/rt/share/html/index.html:27
g /usr/local/rt/share/html/autohandler:182
g
-----------------------------------------------------------
I sucessfully installed all GD requirements
GD-2.11
GDGraph-1.43
GDTextUtil-0.86
gd-2.0.15

It seems I got this problem on <rt-path>/share/html/index.html

Did I miss something?


---rommie




>
>
> Jonathan Chen wrote:
>
>>I used the latest version of all.  Hopefully it helps you getting the
>> graph to show up.
>>
>>Jonathan Chen
>>
>>-----Original Message-----
>>From: matthew zeier [mailto:mrz at intelenet.net]
>>Sent: Saturday, October 18, 2003 6:10 PM
>>To: Jonathan Chen; rt-users at lists.fsck.com
>>Subject: Re: [rt-users] Harald Wageners Statistics addon
>>
>>Since so many of us appear to be stuck getting the graphs to appear,
>> what version of libgd, GD::Graph, GD and GD::Text did you end up with?
>>
>>
> Sure you're not seeing the issue discussed in
> http://rt3.fsck.com/Ticket/Display.html?id=3854 ?  We were not getting
> graphs until I fixed that problem.  Still not getting the scatterplot,
> but the rest are working now.
>
> Mark
>
> --
> Mark D. Nagel, CCIE #3177 <mnagel at willingminds.com>
> Principal Consultant, Willing Minds LLC
> tel/fax: 949-623-9853, web: http://www.willingminds.com/
>
>
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>
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