[rt-users] rt-mailgate

Franck MAHE fmahe at jemspartners.com
Mon Oct 20 15:33:28 EDT 2003


Hi all,

When a user open a ticket using rt-mailgate with correspond address, he receives
a confirmation with a reply-to set to correspond address. So he cannot comment
it using a reply in his mail client.

correspond address :
cds_rt: "|/opt/rt/3.0.6/bin/rt-mailgate --queue TEST --action correspond --url
http://domain.com/"

comment address :
cds_tr: "|/opt/rt/3.0.6/bin/rt-mailgate --queue TEST --action comment --url
http://domain.com/"

Is it possible to set a reply-to to comment address ? How to do that ?

Regards

Franck




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