[rt-users] problems with autoreply and ticket creation

[Johnson, Michael1 [IT]]

Take a look at your sendmail logs.

-----Original Message-----
From: pratha ravu [mailto:ravu_730 at yahoo.com]
Sent: Tuesday, October 21, 2003 10:01 AM
To: rt-users at lists.fsck.com
Subject: [rt-users] problems with autoreply and ticket creation


Dear All,
  I am using RT 2.0 on SunOS. We use microsoft
exchange server for our mail server. The mails are
forwarded to the exchange server from sendmail.
  I am unable to create a ticket by sending an email
to  to the address support at domain.com(domain= our
comapny name). How ever when i am able to  create a
ticket and get an autoreply when i use the Web
interface. It would be great if some one could thorw
some light on it.
Thank you
ravu 

__________________________________
Do you Yahoo!?
The New Yahoo! Shopping - with improved product search
http://shopping.yahoo.com
_______________________________________________
rt-users mailing list
rt-users at lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm