[rt-users] Re: rt-users digest, Vol 1 #1482 - 14 msgs

[Mike Patterson]

Howard,

Same thing happend to me when I upgraded.

For some reason I got two copies of each scrip.
 From WebRT go to Configuration:Global:Scrips and look whether you have 
duplicates.
You may also want to look at Configuration:Queues:Queuename:Scrips in 
case you have any duplicate queue specific scrips.

Delete the extra copy of each scrip.

I recommend copying and pasting the list of Scrips, just in case you 
accidentally delete the wrong one.

thanks,
Mike

>Message: 3
>From: "Howard Jones" <howard.jones at network-i.net>
>To: <rt-users at lists.fsck.com>
>Date: Thu, 23 Oct 2003 10:45:01 +0100
>Subject: [rt-users] Duplicate mails, since updating to 3-0-6?
>
>I've just updated our RT from 3-0-2 to 3-0-6, mainly to get the CLI, and
>I've found that several people have reported getting duplicate mails from
>RT - at least the 'thanks for your query, your ticket is ####' mail.
>
>Has anyone else had a problem with this?
>I'm running RT with mysql and qmail on FreeBSD, if it's relevant.
>
>Regards,
>
>Howard
>