[rt-users] RE: Mailgate Problem - Exim / Debian

[Atkinson, Daniel]

thanks seph, i should have realised it was Exim.

i've now fixed the problem by changing the permissions.

it's two weeks since I started looking at RT and at last it's working....now
all I have to do is get it configured properly...

thanks again,
dan.

-----Original Message-----
From: seph [mailto:seph at directionless.org]
Sent: 02 September 2003 19:10
To: Atkinson, Daniel
Cc: 'rt-users at lists.fsck.com'
Subject: Re: Mailgate Problem - Exim / Debian


> I just can't seem to get mail into the RT queues. I've posted some logs
etc
> below, any help much appreciated, and please forgive any glaring errors or
> idiot mistakes, I'm a total RT/Linux newbie.

You're not just getting a "permission denied" error, you're getting:

   Permission denied: creating lock file hitching post 
     /var/spool/mail/root.lock.rt.sevenww.co.uk.3f54e8d5.00000237

which is an exim not an RT error. google find information about it
pretty quickly. It's related to what user exim runs as, and the
permissions on /var/spool/mail/

seph