[rt-users] Subject-Tag per Queue?

Matthias Leisi matthias at astrum.ch
Wed Sep 3 14:40:47 EDT 2003


> I think a better implementation of "not-for-human-consumption" data
> might have been to use X-RT-* headers liberally.
> 
> X-RT-Version
> X-RT-Ticket-ID
> X-RT-Queue-Name

As those header almost certainly won't make it back to RT once they have 
been sent to the user, it may be better to have (unique|opaque) 
identifiers coded into a mail address, e.g.

From: <rt-address>+<id>@<domain>


> I think that the best way to get this option implemented is to find out
> how much $$$ it would take bestpractical to do the work, and then start
> working with the other people who have asked for this functionality
> (queue-based names) to get together to pay for it.

Good thought ;)

-- Matthias




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