[rt-users] RT 3.0.4 very slow when replying to tickets via web interface

RT RT at InterCept.Net
Thu Sep 11 14:42:00 EDT 2003


It's been said in here that mysql 4.0 gives better performance... what
os are you running this on? If you have the resources, backup ur rt3 dir
and do a mysqldump of your rt3 db and use that information on a server
with apache2 and mysql 4 and maybe a newer distro of your os. 
 
Michael
 
-----Original Message-----
From: Scott Dexter [mailto:scott.dexter at mailsrv.prov.ingenta.com] 
Posted At: Thursday, September 11, 2003 2:14 PM
Posted To: RT
Conversation: [rt-users] RT 3.0.4 very slow when replying to tickets via
web interface
Subject: [rt-users] RT 3.0.4 very slow when replying to tickets via web
interface
 
 
We're using MySQL, and apache 1.3.27 with mod_perl. When you attempt to
reply with the web interface, it spins it's wheels for a Long time (60
seconds and more) then finally goes through.  Not seeing high loads on
the machine and RT only has 5 users at any given time, the DB has about
1500 tickets in it.  Any thoughts?
 
Scott
 
----
Scott Dexter
 

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