[rt-users] Calendar functionality?

Jerker Montelius jerker.montelius at ppm.nu
Fri Sep 12 03:55:24 EDT 2003


I have some idees of making a 
"gantt view" of a queue.
Is this something of what you want?

On Mon, 2003-09-08 at 20:18, Jan Okrouhly wrote:
> On Mon, 8 Sep 2003, Harald Wagener wrote:
> 
> >
> > On Freitag, 5. September 2003, at 16:55 Uhr, Jan Okrouhly wrote:
> >
> > > On Fri, 5 Sep 2003, Brett, Colin wrote:
> > >
> > >> Hi,
> > >
> > > Hi,
> > >
> > > I've been asked similar question just today. Generaly there is an
> > > demand
> > > for some kind of a "reminder" functionality. It should be able to
> > > allow user(or reminder operator) to pick up some Date/Time(optionaly
> > > frequency [weekday/dayly/monthly etc.]), destination (i.e. a RT queue
> > > or
> > > whatever kind of data mined from RT database) and enter (or pick
> > > existing)
> > > message text(Template).
> > >
> > > Please let me know too, if you find any open solution for that common
> > > demand.
> > >
> >
> > Reminders should be implementable using the rt-crontool, although I did
> > not work with it yet.
> 
> Sorry, this was an misunderstanding. I do not want reminder of not done
> work but a reminder (say it planner, calendar, datebook or whatever)
> of new/periodic work that should be started after it will be created in RT
> and taken by some of technicians...i.e. to remind, that some server logs
> hasn't been checked for X days etc.
> 
> >
> > Regards,
> >      Harald
> >
> >
> 
> 
> Jan Okrouhly
> ---------------------------------------\-\-\+\-\-\---okrouhly at civ.zcu.cz---
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