[rt-users] no outgoing email.

Craig Askings craig at askings.com.au
Sat Sep 13 04:53:40 EDT 2003


Hi,

I have just setup a new RT3 system on a Debian/Testing box.

People can send emails to the "support" address and a ticket is
generated in the system but. No notification email is sent nor is anyone
who has CC'd them selves geting update emails.

The only error I am getting is the following logs.


Sep 13 18:28:07 epsilon3 RT:
<rt-3.0.4-9-26.11.6664416728944 at askings.com.au> #9/26 - Scrip 2 
(/usr/share/perl5/RT/Action/SendEmail.pm:92)  
Sep 13 18:28:08 epsilon3 RT: RT::Scrip=HASH(0x98e15b8): Couldn't commit
Autoreply To Requestors (/usr/share/perl5/RT/Scrip_Overlay.pm:345)  
Sep 13 18:28:08 epsilon3 RT:
<rt-3.0.4-9-26.17.040033647521 at askings.com.au> #9/26 - Scrip 3 
(/usr/share/perl5/RT/Action/SendEmail.pm:92)  
Sep 13 18:28:08 epsilon3 RT: RT::Scrip=HASH(0x98f4130): Couldn't commit
Notify AdminCcs (/usr/share/perl5/RT/Scrip_Overlay.pm:345)  
Sep 13 18:28:08 epsilon3 RT: Ticket 9 created in queue 'General' by
haakon at themadship.dhs.org (/usr/share/perl5/RT/Ticket_Overlay.pm:626)  

I have tried adding various ACls to everyone and requester e.g. Watch
but I have yet to work out why it isn't sending out email.

Regards,
Craig Askings.




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