[rt-users] Re: problem with users and WebExternalAuth

Greg Heim gheim at hitel.com
Tue Sep 16 12:29:37 EDT 2003


I modified Email.pm so that if the submitter is from my domain, it strips 
the domain extension off before creating the user.  LDAP auth via apache 
works like a charm now.  I also lowercased everything to prevent creating 
duplicate accounts.

HTH,

Greg




On Tue, 16 Sep 2003 17:36:48 +0200, Eric Doutreleau <Eric.Doutreleau at int- 
evry.fr> wrote:

> Well i put my Web_Local.pm in the <rt base>/lib/Interface/RT/ with
> the modified procedure and it works like a charm.
>
> Thank u
>
> Right now i have the same problem with user autocreated when they send
> mail.
> They are created with the userid = to their email and i want to
> use the ldap userid.
>
> Have any clue what file i should overlay to do that?
>
> Thanks in advance for any help
>
> Le mar 16/09/2003 à 16:58, seph a écrit :
>> > I can make it work if i edit the original source Web.pm
>> >
>> > but i m not able to make it work through the overlay feature.
>>
>> It's possible the stock 3.0.5 Web.pm doesn't support the overlay
>> mechanism.
>>
>> > what path should i use for the file?
>>
>> I'm pretty sure it's <rt base>/local/lib/Interface/Web_local.pm but my
>> rt server is down, so I can't dig up the overlay syntax.
>>
>> seph
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