[rt-users] First install-no web login screen

Brian Zammit bzammit at systemsaligned.com
Tue Sep 16 22:06:00 EDT 2003 

The only strange things that come up are the following. Is there rpm's
to cover these missing packages? What is the recommended way of updating
Perl modules on a RedHat 9 system?

CORE dependencies:
        Digest::MD5 2.27...MISSING
                Digest::MD5 version 2.27 required--this is only version
2.20 at (eval 45) line 2.
        DBI 1.37...MISSING
                DBI version 1.37 required--this is only version 1.32 at
(eval 46) line 2.

Brian.

>-----Original Message-----
>From: RT [mailto:RT at InterCept.Net] 
>Sent: September 16, 2003 9:27 AM
>To: bzammit at systemsaligned.com
>Cc: rt-users at lists.fsck.com
>Subject: RE: [rt-users] First install-no web login screen
>
>
>In your extracted rt folder go into the sbin folder and run 
>
>perl rt-test-dependencies --with-mysql --with-fastcgi
>
>and see if there are any missing requirements.
>
>Michael
>
>-----Original Message-----
>From: Brian Zammit [mailto:bzammit at systemsaligned.com] 
>Posted At: Monday, September 15, 2003 9:58 PM
>Posted To: RT
>Conversation: [rt-users] First install-no web login screen
>Subject: RE: [rt-users] First install-no web login screen
>
>I did restart apache, but still no go. I ended up replacing 
>mod_cgi with fast cgi, and I at least get the login screen 
>now. No graphics, I can't do anything past logging in as the 
>root user, and the following messages in the logs (Is there a 
>recommended, proven, way of installing RT on
>RH9???):
>
>This is coming up in the apache error logs:
>
>[Mon Sep 15 13:33:09 2003] [error] [client 192.168.0.100] 
>FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: Your 
>component path
>(/opt/rt3/share/html/User/Prefs.html) matches a real file on 
>disk (/opt/rt3/share/html/User/Prefs.html).  Have you read 
>about the component root in the Administrator's Manual 
>(HTML::Mason::Admin)? at 
>/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Resolver/File.pm line 93.
>
>
>
>> Virtual hosts section of /etc/httpd/conf/httpd.conf: <VirtualHost
>> *:80>
>>         ServerName support.systemsaligned.com:80
>>
>>         DocumentRoot /opt/rt3/share/html/
>>         AddDefaultCharset UTF-8
>>
>>         Alias /error /var/www/error
>>         Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
>>
>>         <IfModule mod_fastcgi.c>
>>                 AddHandler fastcgi-script fcgi
>>                 FastCgiIpcDir /tmp/rt-fcgi
>>                 FastCgiServer /opt/rt3/bin/mason_handler.fcgi
>> -idle-timeout 3600
>>                 ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
>>         </IfModule>
>> </VirtualHost>
>
>>-----Original Message-----
>>From: rt-users-admin at lists.fsck.com
>>[mailto:rt-users-admin at lists.fsck.com] On Behalf Of RT
>>Sent: September 15, 2003 8:41 AM
>>To: bzammit at systemsaligned.com
>>Cc: rt-users at lists.fsck.com
>>Subject: RE: [rt-users] First install-no web login screen
>>
>>
>>Paste your virtual server settings from httpd.conf... and did
>>you restart apache by chance? Gotta ask
>>
>>Michael
>>
>>-----Original Message-----
>>From: Brian Zammit [mailto:bzammit at systemsaligned.com]
>>Posted At: Sunday, September 14, 2003 7:04 AM
>>Posted To: RT
>>Conversation: [rt-users] First install-no web login screen
>>Subject: [rt-users] First install-no web login screen
>>
>>Hello,
>>
>>I get this message in the browser when trying to hit the
>>machine name with rt running:
>>
>>----
>>Bad request!
>>
>>    Your browser (or proxy) sent a request that this server
>>could not understand. 
>>
>>    If you think this is a server error, please contact the webmaster
>>
>>Error 400
>>----
>>
>>System is RedHat 9.0, installed all Perl modules available on
>>RHN, then ran perl sbin/rt-test-dependencies --with-mysql 
>>--with-modperl2.
>
>
>
>> Clicking "preferences" in the admin web page gives a url of 
>> 
>"http://support.systemsaligned.com/opt/rt3/share/html/User/Prefs.html"
>> ,
>> and an error of:
>>
>> System error
>> error:  	could not find component for initial path
>> '/opt/rt3/share/html/User/Prefs.html/index.html'
>> context:
>> ...
>> 160:  	die "Cannot make alias without caller"
>> 161:  	unless defined $Exception::Class::Caller;
>> 162:
>> 163:  	no strict 'refs';
>> 164:  	*{"$Exception::Class::Caller\::$alias"} = sub {
>> $subclass->throw(@_) };
>> 165:  	}
>> 166:
>> 167:  	eval $code;
>> 168:
>> ...
>> code stack:  	
>/usr/lib/perl5/site_perl/5.8.0/Exception/Class.pm:164
>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:226
>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166
>> g /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265
>> g /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343
>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:213
>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:207
>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/CGIHandler.pm:89
>> g /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/CGIHandler.pm:72
>> g /opt/rt3/bin/mason_handler.fcgi:53
>> g
>> raw error
>>
>> ---
>>
>> Clicking on "raw error" gives:
>>
>> could not find component for initial path 
>> '/opt/rt3/share/html/User/Prefs.html/index.html'
>>
>>
>> Trace begun at 
>/usr/lib/perl5/site_perl/5.8.0/Exception/Class.pm line 
>> 164 Exception::Class::__ANON__('could not find component for initial 
>> path
>> \'/opt/rt3/share/html/User/Prefs.html/index.html\'^J') called at 
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 226 eval 
>> {...}('could not find component for initial path
>> \'/opt/rt3/share/html/User/Prefs.html/index.html\'^J') called at 
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 186 
>> 
>HTML::Mason::Request::_initialize('HTML::Mason::Request::CGI=HASH(0x8c
>> c8
>> 81c)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
>> line 166
>> HTML::Mason::Request::new('HTML::Mason::Request::CGI', 'error_mode',
>> 'output', 'error_format', 'html', 'cgi_request',
>> 'HTML::Mason::FakeApache=HASH(0x88e0010)', 'out_method',
>> 'SCALAR(0x8e58260)', 'interp', 'HTML::Mason::Interp=HASH(0x8f46f20)',
>> 'comp', '/opt/rt3/share/html/User/Prefs.html/index.html', 'args',
>> 'ARRAY(0x92a502c)') called at
>> /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm line 265
>> Class::Container::call_method('HTML::Mason::Interp=HASH(0x8f46f20)',
>> 'request', 'new', 'interp', 'HTML::Mason::Interp=HASH(0x8f46f20)',
>> 'comp', '/opt/rt3/share/html/User/Prefs.html/index.html', 'args',
>> 'ARRAY(0x92a502c)') called at
>> /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm line 343
>>
>Class::Container::create_delayed_object('HTML::Mason::Interp=HA
>SH(0x8f46
>> f20)', 'request', 'interp', 'HTML::Mason::Interp=HASH(0x8f46f20)',
>> 'comp', '/opt/rt3/share/html/User/Prefs.html/index.html', 'args',
>> 'ARRAY(0x92a502c)') called at
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm line 213
>>
>HTML::Mason::Interp::make_request('HTML::Mason::Interp=HASH(0x8
>f46f20)',
>> 'comp', '/opt/rt3/share/html/User/Prefs.html/index.html', 'args',
>> 'ARRAY(0x92a502c)') called at
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm line 207
>> HTML::Mason::Interp::exec(undef, undef) called at
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/CGIHandler.pm line 89
>> eval {...}(undef, undef) called at
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/CGIHandler.pm line 89
>>
>HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH
>(0x8905f7
>> 8)', 'HASH(0x9241a50)') called at
>> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/CGIHandler.pm line 72
>>
>HTML::Mason::CGIHandler::handle_cgi_object('HTML::Mason::CGIHan
>dler=HASH
>> (0x8905f78)', 'CGI::Fast=HASH(0x8cbea78)') called at
>> /opt/rt3/bin/mason_handler.fcgi line 53
>> eval {...}('HTML::Mason::CGIHandler=HASH(0x8905f78)',
>> 'CGI::Fast=HASH(0x8cbea78)') called at 
>/opt/rt3/bin/mason_handler.fcgi
>> line 53
>> ---
>
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