[rt-users] problems with login after upgrade to mysql 4.x and RT 3.0.5

[Russell Heilling]

D'oh.

Turns out my problem was actually due to a local customisation 
overriding the standard /Elements/Callback file...  After removing the 
customised file I can go back to using the standard autohandler.

Sorry all :(

Russell

On Tue, Sep 16, 2003 at 11:53:33AM +0100, Russell Heilling wrote:
> On Tue, Sep 09, 2003 at 11:06:38PM -0500, Ted Serreyn wrote:
> > Was working for 3.0.4 and mysql 3.X, but now I get a login screen, type
> > username and password, and get the login screen again.  No errors in http
> > logs, no idea why rt is not logging any debugging information.
> > 
> > Anyone want to give me a short primer in troubleshooting RT?
>  
> I've just upgraded from rt 3.0.5pre2 to 3.0.5 and am seeing the same 
> issue.
> 
> I am running Apache/1.3.26 with mod_perl, Postgresql 7.2.2.
> 
> test-dependencies runs clean, mail to the queues is processed fine and I 
> can even use a custom RT::Search module with rt-crontool to re-open 
> overdue stalled tickets...  
> 
> But I can't log in to the web interface...
> 
> The log shows nothing regarding the login attempts...  I've checked the
> users table in the database, and the password matches an MD5sum
> calculated on the command line.
> 
> I'm not sure that the password checking code is even being invoked - I
> tried manually disabling the user in the principals table, and then
> logged in again.  In User_Overlay.pm the system should generate an info
> level log if a disabled user attempts to log in, but I don't see this
> in my logs...
> 
> I think the problem is somewhere in autohandler...  I made the following 
> change to autohandler, and all is working for now...  This is just a 
> quick fix so I can get in to process tickets though, I doubt it's 
> actually the correct fix...
> 
> --- /usr/local/rt-3-0-5/html/autohandler        2003-09-08 19:18:38.000000000 +0100
> +++ autohandler 2003-09-16 11:46:38.000000000 +0100@@ -151,7 +151,7 @@
>  $m->comp('/Elements/Callback', %ARGS, _CallbackName => 'Auth');
>   
>  # If the user is logging in, let's authenticate
> -if (!$session{'CurrentUser'} && defined ($user) && defined ($pass) ){
> +if (!$session{'CurrentUser'}->Id && defined ($user) && defined ($pass) ){
>      $session{'CurrentUser'} = RT::CurrentUser->new();
>      $session{'CurrentUser'}->Load($user);
>   
> 
> 
> > --
> > Ted Serreyn                          262-363-9265
> > Serreyn Network Services, LLC        http://www.serreyn.com/
> > 
> > 
> > 
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> > 
> > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> > 
> 
> -- 
> Russell Heilling
> http://www.ccie.org.uk/
> PGP: finger russellh at bela.homeunix.net



-- 
Russell Heilling
http://www.ccie.org.uk/
PGP: finger russellh at bela.homeunix.net
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